Disclaimer Policy

⚠️ Disclaimer Policy

Effective Date: November 2025
Welcome to ZiVive.com, operated by ZiVive Care.
By using this website or purchasing any product from ZiVive, you acknowledge and agree to the following disclaimers and conditions.

1. General Disclaimer

All information, products, and materials presented on ZiVive.com are provided for general informational and personal wellness purposes only.
ZiVive does not make any medical, therapeutic, or health claims regarding its products.
None of the products sold on this site are intended to diagnose, treat, cure, or prevent any disease or medical condition.

2. No Medical Advice

Content, images, and descriptions on this website should not be interpreted as professional medical advice.
Always consult a qualified healthcare provider before starting any exercise, wellness, or massage routine—especially if you have an existing health condition, injury, or sensitivity.
ZiVive and its affiliates are not medical professionals and make no guarantees regarding therapeutic outcomes or pain relief results.

3. Product Use & Responsibility

All products must be used strictly according to the instructions provided on the packaging or in the product manual.
Customers are fully responsible for safe and correct use of any product purchased from ZiVive.
Improper use, modification, or misuse of a product voids any warranty or liability claim.
ZiVive shall not be held responsible for any physical injury, reaction, discomfort, or property damage resulting from the use or misuse of any product.

4. Individual Results May Vary

The effectiveness of wellness, fitness, or relaxation products may vary from person to person depending on body type, usage frequency, and lifestyle.
ZiVive does not guarantee identical results for all users.
Product benefits described on the website are based on general consumer feedback and public information, not certified clinical testing.

5. Product Images & Representations

Images on ZiVive.com are used for visual representation purposes and may be AI-generated, edited, or color-enhanced to present a realistic appearance.
Slight variations in shape, color, or design may occur compared to the actual product.
Each product listing includes one or more actual product images for accurate reference.
ZiVive does not claim ownership of AI-generated or stock-based visual assets used purely for design or illustration.

6. External Links & References

ZiVive.com may contain references or links to external websites, third-party services, or informational articles.
These are provided for user convenience only.
ZiVive does not endorse, control, or take responsibility for the content, claims, or policies of any third-party website.

7. Product Safety & Suitability

Customers are responsible for determining whether a product is safe and suitable for their personal use.
Individuals with medical implants, skin sensitivities, or chronic conditions should consult their doctor before using massage or heating devices.
ZiVive is not responsible for allergic reactions, discomfort, or product incompatibility with user conditions.

8. Limitation of Liability

To the fullest extent permitted by law:

ZiVive, its owners, affiliates, or staff shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Misuse or mishandling of products
- Errors in product information or images
- Technical issues or delays
- Any loss resulting from website use or product application
ZiVive’s total liability shall never exceed the purchase price of the product in question.

9. No Warranty or Guarantee

All products are sold “as is” and are not covered by any performance guarantee beyond manufacturing defects verified during inspection.
ZiVive does not warrant that products will meet every customer’s expectations or produce specific results.

10. Legal Jurisdiction

This Disclaimer Policy is governed by the laws of the United States and applicable state regulations.
Any disputes shall be handled in the State of Georgia.

11. Updates & Changes

ZiVive reserves the right to modify, update, or replace this Disclaimer Policy at any time without prior notice.
The version posted on the website at the time of purchase shall apply.

12. Contact Information

If you have any questions about this Disclaimer Policy, please contact:
📧 info@zivive.com
🌐 www.ZiVive.com

NOTE: “Products sold on ZiVive.com are general wellness consumer goods and are not classified as medical devices.”