Terms & Conditiions

⚖️ Terms & Conditions

Effective Date: November 2025
Welcome to ZiVive.com — your trusted destination for Wellness, Fitness & Relief products.
By accessing or purchasing through this website, you agree to comply with and be bound by the following Terms & Conditions.
Please read carefully before using the site or placing any order.

1. Acceptance of Terms

By visiting or shopping on ZiVive.com, you confirm that you have read, understood, and accepted these Terms & Conditions.
ZiVive reserves the right to modify or update these terms at any time without prior notice.
Continued use of the site signifies acceptance of any updates.

2. Product Images, Visuals & Representation

The product images displayed on ZiVive.com are intended for visual representation and general reference only.
Some images may be AI-generated, digitally edited, color-enhanced, or sourced from design references to provide a clearer product demonstration.
ZiVive does not claim copyright ownership of edited, AI-generated, or stock-based visuals used for illustration.
There may be minor variations in color, shape, or texture between website photos and the actual product due to lighting, display settings, or digital enhancements.
Each product listing includes one or more actual photographs of the real item to ensure buyers see the genuine version before purchase.

By purchasing from ZiVive, customers acknowledge that product images may differ slightly from the physical product, but all items are tested and quality-checked before dispatch.

3. Ownership & Intellectual Property

All written content, layout, product data, and the ZiVive brand name and logo are owned by ZiVive.
Images used for illustration or design are for presentation purposes only and may not be owned by ZiVive.
Reuse, redistribution, or copying of any website content or images without permission is strictly prohibited.

4. Product Descriptions & Accuracy

We strive to provide accurate product information, dimensions, and functionality.
However, slight variations may occur due to manufacturer updates, design improvements, or display differences.
ZiVive reserves the right to update product information, pricing, or availability at any time without notice.

5. Pricing & Payments

All prices are listed in U.S. Dollars (USD) and may be updated without prior notice.
Secure payments are processed through verified third-party gateways.
ZiVive is not liable for any transaction delays or errors caused by banks, credit card providers, or payment platforms.

6. Shipping & Delivery

Orders are shipped via standard ground courier services (USPS, UPS, FedEx, OnTrac).
Delivery times are estimates only and may vary by destination, weather, or courier performance.
Once a shipment is marked “Delivered” by the carrier, ZiVive holds no liability for loss, theft, or delay.
See our official Shipping Policy for full details.

7. Returns & Refunds

Returns and refunds follow our published Return & Refund Policy.
Customers must report any issues within 7 days of delivery with photo evidence for review.
ZiVive reserves the right to approve, reject, or adjust refund amounts based on inspection results.
Refunds are only issued once the returned item is received in original condition.

8. Limitation of Liability

To the fullest extent permitted by law:

ZiVive is not responsible for any indirect, incidental, or consequential damages arising from:
- Misuse or incorrect handling of products
- Courier delays or damage in transit
- Website errors, delays, or technical issues
ZiVive’s total liability shall not exceed the amount paid by the customer for the specific item in question.

9. Product Usage Disclaimer

Products sold by ZiVive are intended for personal wellness, fitness, and relaxation purposes only.
They are not medical devices and should not replace professional medical advice or treatment.
Customers use products at their own discretion and responsibility.
ZiVive is not liable for any injury, reaction, or discomfort caused by misuse or failure to follow product instructions

“Customers should consult a healthcare professional before using any wellness device if they have medical concerns, sensitivities, or implanted medical equipment.”

10. Data Privacy

Customer information is handled according to our Privacy Policy.
We collect limited information (name, address, contact, payment) strictly for order fulfillment.
ZiVive does not sell or disclose customer data to unauthorized third parties.

11. Order Cancellation

Orders may be cancelled within 24 hours if not yet shipped.
After dispatch, orders cannot be cancelled or modified.
ZiVive reserves the right to cancel any suspicious or duplicate order without prior notice.

12. Force Majeure

ZiVive shall not be liable for delays or non-performance caused by events beyond our control, including natural disasters, labor disputes, transport disruptions, or courier failures.

13. Indemnification

By using our site, you agree to indemnify and hold harmless ZiVive, its owners, employees, and affiliates from any claims, damages, or legal actions resulting from:

Misuse of products,
Violation of these terms, or
Breach of any applicable laws.

14. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of the United States.
Any disputes shall be resolved exclusively in the courts of the State of Georgia, under applicable U.S. consumer and business laws.

15. Contact Information

For questions, feedback, or clarification, contact:
📧 info@zivive.com
🌐 www.ZiVive.com

NOTE: “Products sold on ZiVive.com are general wellness consumer goods and are not classified as medical devices.”